Frequently asked questions

Do you require a deposit in order to make a reservation/booking?

Yes, we would require a $75.00 deposit which we would e-mail you an electronic invoice and you are able to pay online using any major credit card. The deposit will be used/ deducted from your grand total at the end of your event. Due to the ice cream truck business being seasonal and in high demand, we use this method to eliminate any frauds or hoaxes.

Do you accept credit cards?

Yes, we accept all major credit cards.

Does the ice cream truck play music?

Yes, it wouldn't be an ice cream truck without the traditional ice cream truck music. (:

Do I need to choose the ice cream items ahead of time?

No, we will have full menu fully stocked on the ice cream truck.

Can we put our signs on the truck?

No doubt about that! You are able to apply your promotional/marketing material on the truck.

Am I able to rent/lease the ice cream truck to drive on my own?

Unfortunately, we do not rent out our ice cream trucks as it is a big responsibility.

 Are the ice cream/Popsicle items kosher?

Yes, most items are certified kosher.

How many people can your ice cream truck serve?

Each of our ice cream trucks can easily serve a crowd of up to 2500 people.

How many people can you serve in one hour?

We are very experienced and can comfortably serve up to 250 people in one hour, as long as everyone chooses what they want in a reasonable time.

 Are you hiring drivers to drive your ice cream trucks?

We appreciate your inquiry, but we are a family operated business and are currently not hiring.

How far do you guys travel with the ice cream truck for an event?

We can travel up to a 100 miles radius (You can use O'Hare Airport as our location, only for the purpose of determining mileage, as we are near the airport.) 

Do you guys drive around the ice cream truck selling ice cream on the streets?

Unfortunately not, we are an event/catering company and are usually very busy catering to our bookings/customers.

Is Chicago Ice Cream Truck able to provide a general liability certificate of insurance upon request to park districts, forest preserves, venues, etc.?

Of course! We are fully insured and would be more than happy to accommodate.

Are we able to wrap your ice cream truck for our marketing event?

Yes, without a doubt! This is something that we do frequently.